Mid America Clinical Laboratories, LLC ("Mid America Labs" in this
Notice) is committed to protecting the privacy of your personal and health
information. Mid America Labs is a leading provider of diagnostic testing,
information and services. At Mid America Labs, we are committed to protecting
the confidentiality of individuals’ laboratory test results and other patient
protected health information (PHI) that we collect or create as part of our
diagnostic testing activities.
We urge
you to read this Notice of Privacy Practices carefully so that you will
understand both our commitment to the privacy of your PHI, and how you can
participate in that commitment. Should you have any questions about this Notice
or our privacy practices, please call us at
Mid America Labs is required by law to provide you with this Notice of
Privacy Practices with respect to PHI, to maintain the privacy of PHI, to state
the uses and disclosures of PHI that Mid America Labs may make, and to list the
rights of individuals and our legal duties with respect to their PHI.
Your PHI also includes the laboratory testing results that we
create. An example of PHI is as follows:
Jane Smith, Date of Birth:2/15/68, resides at 123 Main Street, Anytown, NJ, cholesterol result of 215
mg/dL.
Mid America Labs is required to abide by the terms of the Notice of Privacy Practices
currently in effect. We reserve the right to change the terms of this Notice of
Privacy Practices and to make the provisions of the new Notice of Privacy
Practices effective for all PHI that we maintain. The current Notice will be
displayed on our website and a copy is available upon request.
How We May Use and Disclose
Your Protected Health Information
Your
PHI will be used or disclosed for treatment, payment, or healthcare operations
purposes and for other purposes permitted or required by law. Not every use or
disclosure is listed; however, all of the ways we use or disclose your PHI will
fall into one of the categories listed below.
If we wanted to use or disclose your PHI
for other purposes, we would have to obtain your written authorization. For
example, patient authorization is often required by state law for each release
of HIV test results, except if the results are being released to public health
officials as required by law. You have the right to revoke your authorization
at any time, except if we have already made a disclosure based on that
authorization. We do not need your authorization or permission to use or
disclose your PHI for the following purposes:
ForTreatment
As a health
care provider that provides laboratory testing for ordering physicians, Mid
America Labs uses your PHI as part of our testing process and discloses your
PHI to physicians and other authorized health care professionals who need
access to your laboratory results to treat you.
In addition to your treating physician, we may provide a specialist
consulting physician with information about your results to further validate
the results before release to your physician.Occasionally, we may contact you to arrange
for a redraw of your specimens.
For Payment
We will use
your PHI in our billing departments and disclose your PHI to insurance
companies, hospitals, physicians, and health plans for payment purposes, or to
third parties to assist us in creating bills, claim forms, or getting paid for
our services. For example, we may send
your name, date of service, test performed, diagnosis code, and other
information to a health plan so that the plan will pay us for the services we
provided. In some cases, we may have to
contact you to obtain billing information or for other billing purposes. When required, we may use an outside
collection agency to obtain payment.
For Healthcare Operations
We may use or disclose your PHI in the course of
activities necessary to support our health care operations, such as performing
quality checks on our testing, for teaching purposes, or for developing normal
reference ranges for tests that we perform.
Disclosures to Business Associates
Mid America Labs may disclose your PHI to other companies or individuals who need your PHI
in order to provide specific services to us. These other entities, known as
“business associates,” must comply with the terms of a contract designed to
ensure that they will maintain the privacy and security of the PHI we provide to
them or which they create on our behalf. Our business associates must only use your PHI for designated treatment,
payment, or health care operations purposes that they perform on our behalf.
For example, we may disclose your PHI to
temporary associates or to the College of American Pathologists (CAP) or other
private accrediting organizations that inspect and certify the quality of our
laboratories.
As Permitted or Required by Law
We may use or disclose your PHI for various public policy purposes that are
authorized or required by federal or state law. For example, we are required to disclose your
PHI to the Secretary of the U.S. Department of Health and Human Services (“HHS”) upon request.
We must provide you with copies of your PHI
at your request, except where restricted or prohibited by state law. We will
provide the information regarding your specific state to you upon request.
Public Health
We may disclose your PHI when reporting communicable
disease results to public health departments as required by law (for example,
gonorrhea). We may disclose your PHI
for FDA reporting purposes.
Public Safety
When the appropriate conditions apply, we may use or disclose PHI to prevent or lessen a
serious and imminent threat to the health or safety of a person or the public.
To Avert a Serious Threat to Health or
Safety
We may use or disclose your PHI when necessary to
prevent a serious threat to your health and safety or that of another person or
the general public. Any use or
disclosure for this purpose would only be made to someone able to help prevent
the threat. For example, we may disclose your PHI in an investigation regarding a
physician’s license.
Health Oversight
We may disclose your PHI in connection with governmental oversight, licensure, auditing, and other
purposes. For example, governmental
agencies periodically review our records to ensure that Mid America Labs is
complying with the rules of various regulatory and licensing agencies. HHS and State Health Departments
are examples
of agencies that oversee aspects of Mid America Labs’ operations. Other agencies may audit our billing and
laboratory records to verify that the health care was provided as claimed or
that we were paid correctly.
Judicial and Administrative
Proceedings
We may disclose your PHI as
required to comply with court orders, discovery requests or other legal process
in the course of a judicial or administrative proceeding.
Law Enforcement
We may also disclose PHI for
law enforcement purposes.For example,
we may be required to release PHI as required by law or in compliance with a
court order, judicial subpoena, court-ordered warrant, grand jury subpoena,
administrative request, investigative demand or similar legal process, but only
if efforts have been made to tell you about the request or to obtain an order
of protection for the requested information.We may release PHI for other law enforcement purposes, such as to
identify or locate a suspect, fugitive, material witness, or missing person.
Specialized Government Functions
We may disclose
your PHI for military and veterans activities, national security or
intelligence purposes, or to correctional institutions, or to law enforcement
officials having custody of an inmate.
Workers Compensation
We may disclose
your PHI as necessary to comply with requirements of workers’ compensation or
similar programs that provide benefits for work-related injuries or illness
without regard to fault. For example,
workers compensation programs may require that we provide the results of
laboratory testing as part of the case file.
Note Regarding State Law
For
all of the above purposes, in cases where state law is more restrictive than
federal law, we are required to follow the more restrictive state law. For
example, some states require physician authorization to release laboratory test
results to patients, and other states prohibit a laboratory from releasing test
results directly to a patient.
We May Contact You For Specific
Reasons
Although we do
not do so today, we may want to contact you in the future regarding
health-related products or services that may be of interest to you.
Your Rights Concerning
Privacy and Confidentiality
Access
You or your
authorized or designated personal representative has the right to inspect and
copy your PHI. Mid America
Labs will deny access to certain information for specific reasons, for example,
where state law prohibits such patient access. If your request is denied, you
may request that the denial be reviewed.
Amendments
You have the
right to request amendments to your PHI (but we are not required to make the
requested amendments)
Accounting
You have the
right to receive an accounting of disclosures of your PHI that were made by Mid
America Labs for a period of up to six years prior to the date of your written
request, but not including any disclosures made prior to April 14, 2003, when
the Privacy Rule went into effect. Under the law, this accounting does not
include disclosures made for purposes of treatment, payment, health care operations,
or certain other excluded purposes, but includes other types of disclosures,
including disclosures for public health reporting or in response to a court
order.
Restrictions
You have the
right to ask us if we will agree to restrictions on certain uses and
disclosures of your PHI, but we are not required to agree to your request.
Confidential Communications
You have the
right to request that we send your PHI to an alternate address, but we are not
required to agree to your request.
Notice of Privacy Practices
You have the
right to request a paper copy of this Notice.
Complaints
If you believe
your privacy rights have been violated, you have the right to register a
complaint with Mid America Labs or the Secretary of the U.S. Department of
Health and Human Services. Mid America Labs will not retaliate against any
individual for filing a complaint. You may file a complaint by calling us
toll-free at (877) 803-1010 Option 2,
or by writing to us at the address located at the beginning of this Notice.
How to Exercise Your Rights
Write to us
with your specific written request and be sure to include sufficient
information for us to identify all of your records. You may also contact us at the toll-free
telephone number below to request an access form. Mid America Labs will consider your request
and provide you a response within a reasonable timeframe. Should we deny your request, you have the
right to ask for the denial to be reviewed by another healthcare professional
designated by Mid America Labs. For additional details, or for instructions
regarding how to exercise these rights, call us at (877) 803-1010 Option 2
You may
request a copy of this Notice in electronic and/or paper form by calling
(877) 803-1010 Option 2
or by visiting our Website at
http://www.maclonline.com
How
To Contact Us
If you have
questions or concerns regarding the privacy or confidentiality of your PHI, or
you wish to register a complaint, please write us at the address located at the
beginning of this notice or contact:
Privacy Officer at
317-803-0344
or privacy@macl1.com
Mid America Labs reserves the right to amend this Notice of
Privacy Practices, at any time, to reflect changes in our privacy practices, and
these changes will apply retroactively. Any such changes will be applicable to
and effective for all Protected Health Information (PHI) that we maintain,
including PHI that we created or received prior to the effective date of the
Notice revision. Additional copies and the current version of this Notice of
Privacy Practices may be obtained by visiting our website:
http://www.maclonline.com